SOE Down?

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Oaklen
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SOE Down?

Postby Oaklen » Tue Jul 15, 2014 7:26 am

Hey buds,

I have been trying to get the patcher/launcher to run (unsuccessfully) and I went to check on server status & other issues that might be going on, but I can't get any SOE related pages to load. I am in Belgium (so maybe there is an issue there) and my network at the house still has to "settle" so there may be an issue there, but I was able to patch and poke my head into look at the Bazaar last night so just puzzled at the moment.

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Re: SOE Down?

Postby Glauri » Tue Jul 15, 2014 7:33 am

Ah, right...tomorrow is Wednesday, not today.

Found this though, which may explain it.
Last edited by Glauri on Tue Jul 15, 2014 9:03 am, edited 2 times in total.

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Re: SOE Down?

Postby Derdarr » Tue Jul 15, 2014 8:19 am

That patch is wednesday. This outage is unrelated.

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Re: SOE Down?

Postby Derdarr » Tue Jul 15, 2014 8:21 am

That patch is wednesday. This outage is unrelated..but the link seems to explain the problem.

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Re: SOE Down?

Postby Lickitys » Tue Jul 15, 2014 8:44 am

I read somewhere that for some reason they lost the domain .... now the DNS servers have not flushed the caches.

However

I cannot connect either. I hope they get it figured out before Raid...


I have flushed my computers dns cache (ipconfig /flushdns). It did not fix the issue. I cannot get to Any of the Sony webpages

Will try later
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Re: SOE Down?

Postby Zahashah » Tue Jul 15, 2014 9:01 am

On EQ's facebook page they have posted this message
The login issues reported this morning have begun to be resolved. However, some players may be unable to connect to SOE services intermittently for up to 48 hours, including websites, forums, and games. We apologize for the inconvenience. [Dexella]

The last comment was this and perhaps Lickitys can make sense of it :
Timothy Steele Nope You ailed to update everquest.com so highly unlikely the issue will resolve itself until you do.

Domain Name: EVERQUEST.COM
Registry Domain ID:
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://networksolutions.com
Updated Date: 2014-07-15T00:00:00Z
Creation Date: 1997-05-16T00:00:00Z
Registrar Registration Expiration Date: 2015-05-17T00:00:00Z
Registrar: NETWORK SOLUTIONS, LLC.
Registrar IANA ID: 2
Registrar Abuse Contact Email: abuse@web.com
Registrar Abuse Contact Phone: +1.8003337680
Reseller:
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Pending Renewal or Deletion
Registrant Organization:
Registrant Street: 12808 Gran Bay Parkway West
Registrant City: Jacksonville
Registrant State/Province: FL
Registrant Postal Code: 32258
Registrant Country: US
Registrant Phone: 1.5707088786
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email:
Registry Admin ID:
Admin Name: Pending Renewal or Deletion
Admin Name: Pending Renewal or Deletion
Admin Organization:
Admin Street: 12808 Gran Bay Parkway West
Admin City: Jacksonville
Admin State/Province: FL
Admin Postal Code: 32258
Admin Country: US
Admin Phone: 1.5707088786
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: pendingrenewalordeletion@networksolutions.com
Admin Organization:
Registry Tech ID:
Tech Name: Pending Renewal or Deletion
Tech Organization:
Tech Street: 12808 Gran Bay Parkway West
Tech City: Jacksonville
Tech State/Province: FL
Tech Postal Code: 32258
Tech Country: US
Tech Phone: 1.5707088786
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: pendingrenewalordeletion@networksolutions.com
Tech Organization:
Name Server: NS1.PENDINGRENEWALDELETION.COM
Name Server: NS2.PENDINGRENEWALDELETION.COM
DNSSEC: not signed
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of whois database: Tue, 15 Jul 2014 10:56:14 UTC <<<
Website Design and Hosting | Domains | Website Builder | NetworkSolutions.com
http://www.networksolutions.com
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy — and fun!




Edit Update: http://eq2wire.com/2014/07/15/sonyonline-net-domain-expires-shenaniga
UPDATE: As of about 6:05am PDT, NetworkSolutions.com is reporting Sony Online Entertainment owns SonyOnline.net again. SOE websites and games should start resolving properly for all customers around the world over the next few minutes/hours.
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Re: SOE Down?

Postby Glauri » Tue Jul 15, 2014 12:12 pm

Seems functional now.

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Re: SOE Down?

Postby Lickitys » Tue Jul 15, 2014 12:37 pm

Well I still cannot connect
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Re: SOE Down?

Postby Derdarr » Tue Jul 15, 2014 1:09 pm

websites back up at least for me, haven't tried logging in yet though.

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Re: SOE Down?

Postby Henorm » Tue Jul 15, 2014 2:17 pm

Not able to log in to website or game. Can't exit login screen without using task manager either.
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Re: SOE Down?

Postby Zahashah » Tue Jul 15, 2014 2:42 pm

This was posted at EQ's FB page
Christopher Froess Everquest players having issues logging in. FOLLOW THESE STEPS

---
Start -- RUN --
type
ipconfig /flushDNS

Restart your modem, then Restart your PC

---

If this DOES NOT WORK

Control Panel\Network and Internet\Network Connections
right click on the connection your using -- CLICK PROPERTIES

Internet protocol V 4 (TCP/IPV4)

highlight that -- click properties

Select -- use the following DNS server adressess
Preferred DNS Server; 64.37.129.11
Alternate DNS Server 8.8.8.8

Click OK

Launch EQ


Hope it helps! 8)
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Re: SOE Down?

Postby Glauri » Tue Jul 15, 2014 3:28 pm

Blame Derdarr! Almost certainly his fault! ;)

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Re: SOE Down?

Postby Henorm » Tue Jul 15, 2014 3:30 pm

Tried everything & no luck. I can get into EQ2 with no problem so maybe we should raid there tonight :lol: :roll:
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Re: SOE Down?

Postby Tarvas » Tue Jul 15, 2014 3:34 pm

I'm not jumping through hoops to play this game.
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Re: SOE Down?

Postby Lickitys » Tue Jul 15, 2014 4:02 pm

Thanks Much Zahashah, that fix worked for me....
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Re: SOE Down?

Postby Meso » Tue Jul 15, 2014 4:32 pm

Bummer man! Maybe If I light something on fire . . .
Then I just wouldn't care.
So Sony forgot to pay their bills?

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Re: SOE Down?

Postby Tarvas » Tue Jul 15, 2014 5:48 pm

Just sayin I want my 5 CNP...I was there in spirit!
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Re: SOE Down?

Postby Glauri » Tue Jul 15, 2014 6:19 pm

Tarvas wrote:Just sayin I want my 5 CNP...I was there in spirit!
And, unsurprisingly, your spirit did as much dps as YOU ever do! ;)

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Re: SOE Down?

Postby Tarvas » Tue Jul 15, 2014 7:58 pm

Glauri wrote:
Tarvas wrote:Just sayin I want my 5 CNP...I was there in spirit!
And, unsurprisingly, your spirit did as much dps as YOU ever do! ;)


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Re: SOE Down?

Postby Oaklen » Wed Jul 16, 2014 1:28 pm

Hey buds,

I have tried both Tamester's and Zah's solutions multiple times, but still no luck. Is anyone else still having issues like me?
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Re: SOE Down?

Postby Glauri » Wed Jul 16, 2014 1:35 pm

Well, perhaps since you're waaay over THERE....it'll take another day for things to settle down? Not sure Oak. This sort of stuff is way above my pay grade! ;)

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Re: SOE Down?

Postby Tandt » Wed Jul 16, 2014 2:52 pm

Oaklen wrote:Hey buds,

I have tried both Tamester's and Zah's solutions multiple times, but still no luck. Is anyone else still having issues like me?


Hey Oak,

A few questions. Have you played EQ from over there before? OR is this the first time trying to log in.

If its the first time, I would suggest looking for a US Based Proxy, as some of the reading that I have done (not sure if it relates to EQ1 tho) states that you can not connect to US based Servers anymore from EU. Now this information my be dated, and you may be experiencing a legitimate issue with you PC's.

Also, Give this a shot. https://forums.station.sony.com/eq/index.php?threads/unable-to-log-into-eq-heres-the-fix.212227/
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Re: SOE Down?

Postby Fnord » Wed Jul 16, 2014 4:38 pm

I'm still unable to resolve. Not going to go in and screw with DNS settings, so we'll see if it comes back tomorrow.

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Re: SOE Down?

Postby Oaklen » Fri Jul 18, 2014 12:09 pm

First time buddy. I am going to buy a bit of VPN software to set up a proxy in the US like you mentioned and see how that works. Dude I need to tell you about the PC I am setting up as a home theater in the living room, it is gonna be pimp! ;)

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